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Revision 11 as of 2019-08-29 20:52:39
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## page was renamed from SMTP Settings
'''
SMTP (Outgoing Mail) Settings'''
= SMTP (Outgoing Mail) Settings =
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It is usually best practice to send out mail through whoever you are connecting to the internet through. For instance, if you are using ZSD to connect to the internet then you should be using one of ZSD's SMTP Servers. As we provide different ways to connect to the internet these servers aren't always the same for all our customers. == Laptops, Smartphones and mobile devices ==
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 * If you are connecting through our "Capped" ADSL service, ISDN or Roadrunner Dial-up service then you should use smtp-za.zsd.co.za
 * If you are connecting through our Uncapped Home ADSL service then you should use smtp-is.zsd.co.za.
 * If you are connecting through our email only or Captonian service then you should use smtp-ct.zsd.co.za.
These devices are normally carried around and connected to multiple networks for internet access. Thus it is necessary to use "authenticated smtp" protocol, with a username and password, to send out your e-mail. Most modern devices will set this up by default. Modern devices will normally enable encryption by default as well.

=== Uses with e-mail accounts on ZSD servers ===

 * Server: smtp-auth.zsdmail.com
 * Port: 587
 * Encryption: TLS subscription is supported, but using it is optional.
 * Username and password required: Use the same as your incoming username and password.

=== Uses with e-mail accounts on hosted corporate servers ===

 * Server: <corporate server address> (eg "company.zls.co.za")
 * Port: 587
 * Encryption: TLS subscription is supported, but using it is optional.
 * Username and password required: Use the same as you incoming username and password.

== Desktops and fixed devices ==

These devices can use an "smtp relay server" assigned to their local network. The following relays servers are provided for networks supported by ZSD.

 * If you are connecting through our "Capped" ADSL service of 'High Cap" ADSL service then you should use smtp-za.zsd.co.za
 * If you are connecting through our Uncapped ADSL services then you should use smtp-is.zsd.co.za.
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 * Axxess: Fixed LTE and ADSL services, smtp.internet.co.za
 * Cell C: smtp.cmobile.co.za
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 * Cell C: smtp.cmobile.co.za
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Some users who switch between internet connections frequently have a requirement for an authenticated SMTP service. For this they can use smtp-auth.zsdmail.com. For this option users will also need to select an option saying something to the effect of "My outgoing server requires authentication". How no security or encryption is required. Fixed devices can also be configured to use "authenticated smtp" as above, but this might be slightly slower than a local smtp relay server.

SMTP (Outgoing Mail) Settings

Laptops, Smartphones and mobile devices

These devices are normally carried around and connected to multiple networks for internet access. Thus it is necessary to use "authenticated smtp" protocol, with a username and password, to send out your e-mail. Most modern devices will set this up by default. Modern devices will normally enable encryption by default as well.

Uses with e-mail accounts on ZSD servers

  • Server: smtp-auth.zsdmail.com
  • Port: 587
  • Encryption: TLS subscription is supported, but using it is optional.
  • Username and password required: Use the same as your incoming username and password.

Uses with e-mail accounts on hosted corporate servers

  • Server: <corporate server address> (eg "company.zls.co.za")

  • Port: 587
  • Encryption: TLS subscription is supported, but using it is optional.
  • Username and password required: Use the same as you incoming username and password.

Desktops and fixed devices

These devices can use an "smtp relay server" assigned to their local network. The following relays servers are provided for networks supported by ZSD.

  • If you are connecting through our "Capped" ADSL service of 'High Cap" ADSL service then you should use smtp-za.zsd.co.za
  • If you are connecting through our Uncapped ADSL services then you should use smtp-is.zsd.co.za.

Other commonly used SMTP servers used in South Africa, but not supported by ZSD are:

  • Axxess: Fixed LTE and ADSL services, smtp.internet.co.za
  • Cell C: smtp.cmobile.co.za
  • Vodacom: smtp.vodacom.co.za, smtp.vodamail.co.za
  • MTN: mail.mtn.co.za
  • iBurst: smtp.iburst.co.za, smtp.iburstsouthafrica.co.za (recommended). Avoid smtp.wbs.co.za as it is appears that it is no longer supported.

Fixed devices can also be configured to use "authenticated smtp" as above, but this might be slightly slower than a local smtp relay server.

Office: Support/Mail/SMTPSettings (last edited 2019-08-29 20:52:39 by Ian)