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| Deletions are marked like this. | Additions are marked like this. |
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| Enable "Use Phone MAC" in in the wifi configuration menu: | Enable "Use Phone MAC" in in the wifi configuration menu, Typically as follows but different phone makes have slightly different menus: |
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| === Standard Android 10 devices === | === Samsung Devices === |
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| * Select Network & Internet or Connections > Wi-Fi. * Step gear icon next to the Wi-Fi network name * Select MAC address type |
* Select Connections * Select Wi-Fi. * Select gear icon next to the required Wi-Fi network name * Select Advanced * Select Privacy Use ... MAC |
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| * Disconnect and re-connect to wifi-network === Samsung Devices === * Go to the Settings app on your Android device. * Select Connections > Wi-Fi. * Select gear icon next to the Wi-Fi network name * Select MAC address type * Select Use phone MAC. |
Random Mac Addresses
Many new smartphones have a feature which uses a different, random, mac address when connecting to a new wifi network, by default. This address can change from time to time. This has privacy benefits when connecting to public wifi networks. However with corporate wifi networks, the mac address is often used to confirm the identity of the device and to allow access privileges. In this case it is necessary to disable this function.
Apple iPHone Devices
Turn OFF the "Private Address" option in your wifi network configuration as per https://support.apple.com/en-za/HT211227
- Disconnect and re-connect to wifi-network
Android Devices
Enable "Use Phone MAC" in in the wifi configuration menu, Typically as follows but different phone makes have slightly different menus:
Samsung Devices
- Go to the Settings app on your Android device.
- Select Connections
- Select Wi-Fi.
- Select gear icon next to the required Wi-Fi network name
- Select Advanced
- Select Privacy Use ... MAC
- Select Use phone MAC.