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| * Our new webmail service uses the latest "Ajax" web technology to provide a user friendly interface for those who prefer a web interface for e-mail instead of using a e-mail client on their own computer. * Our old webmail service is a very robust stable platform. It is designed to provide a means of getting access to your mail when your own e-mail client can't cope. It is particularly useful when you are far from home, working on a borrowed buggy web browser or on a slow or unstable link. |
* Our new webmail service uses the latest "Ajax" web technology to provide a user friendly interface for those who prefer a web interface for e-mail instead of using a e-mail client on their own computer. * Our old webmail service is a very robust stable platform. It is designed to provide a means of getting access to your mail when your own e-mail client can't cope. It is particularly useful when you are far from home, working on a borrowed buggy web browser or on a slow or unstable link. |
Frequently Asked Questions: ZSD's Webmail Services
1. Which webmail server should I use?
- ZSD has two e-mail servers. One traditional one hosted at ZSD's point of presence in Claremont, Cape Town. We have a second e-mail server hosted in the USA. Each e-mail server has its own dedicated Webmail server. In addition to these two servers we support many in-house e-mail servers located in client premises. All of these servers also have their own Webmail services. The correct webmail server to use can be determined by the POP3 server that your e-mail program uses:
POP Server |
Webmail Server |
pop3.zsd.co.za |
|
pop3.zsdmail.com |
|
clientname.zslic.com |
|
clientname.zls.co.za |
2. I know there is e-mail in my account but when I log in I don't see any messages?
- You may be logged into the wrong server. Please refer to the question above.
3. When I send out messages, they are sent from an address like username@zsd.co.za. I have my own domain with a personalized e-mail address. Can I use this address instead.
- You can change your outgoing e-mail address by changing your personal settings. Go to "personal settings" and then "identities" and change your e-mail address as required. Then save your preferences. Note you only have to do this once.
4. Why the new and the old webmail servers?
- We have two webmail services, both can be used interchangeably. But if you set up preferences, address books etc under one service, they are not copied over to the other.
- Our new webmail service uses the latest "Ajax" web technology to provide a user friendly interface for those who prefer a web interface for e-mail instead of using a e-mail client on their own computer.
- Our old webmail service is a very robust stable platform. It is designed to provide a means of getting access to your mail when your own e-mail client can't cope. It is particularly useful when you are far from home, working on a borrowed buggy web browser or on a slow or unstable link.