Frequently Asked Questions: ZSD's Webmail Services

1. Which webmail server should I use?

ZSD has two e-mail servers. One traditional one hosted at ZSD's point of presence in Claremont, Cape Town. We have a second e-mail server "cloud" hosted in a remote co-location center. Each e-mail server has its own dedicated Webmail server. In addition to these two servers we support many in-house e-mail servers located in client premises. All of these servers also have their own Webmail services. The correct webmail server to use can be determined by the POP3 server that your e-mail program uses:

POP Server

Webmail Server

pop3.zsd.co.za

http://webmail.zsd.co.za

pop3.zsdmail.com

http://webmail.zsdmail.com

clientname.zslic.com

http://clientname.zslic.com

clientname.zls.co.za

http://clientname.zls.co.za

2. I know there is e-mail in my account but when I log in I don't see any messages?

3. When I send out messages, they are sent from an address like username@zsd.co.za. I have my own domain with a personalized e-mail address. Can I use this address instead?

4. Why the new and the old webmail servers?